Do you have another payment method?
"Should you experience any issues with the available payment gateway, please don’t hesitate to contact us. We’ll be more than happy to assist you with alternative solutions tailored to your needs. You can reach us via WhatsApp at: 01005129229."
"إذا واجهت أي صعوبة في استخدام بوابة الدفع المتاحة، لا تتردد في التواصل معنا. يسعدنا تقديم حلول بديلة مخصصة تناسب احتياجاتك. يمكنك التواصل معنا عبر الواتساب على الرقم: 01005129229."
What is your return and exchange policy?
Return/Exchange: You can return or exchange products within 3 days of receiving the order. Items must be unused, in their original condition with all accessories and original packaging. Some products such as perfumes and sensitive fabrics (chiffon, silk) are non-returnable and non-exchangeable.
How can I initiate a return or exchange?
Contact our customer service team within 3 days of receiving your order. Our team will provide you with return instructions and the return address.
What is your shipping policy?
We offer standard shipping with fees calculated based on the destination. Shipping fees are non-refundable unless the return is due to an error on our part.
How can I contact customer service?
You can contact us via WhatsApp or email. Our team is available to assist you with any inquiries.
How can I place an order?
You can place an order directly through our website or by contacting us via WhatsApp. For payment, we recommend using InstaPay to avoid any deduction fees upon cancellation.
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at black.modesty.woman@gmail.com
Other inquiries? Let's chat.
Please email us at shop@yourstore.com