Return and Exchange Policy

Return and Exchange Policy:

At Black Modesty, your satisfaction is our priority. We offer a flexible return and exchange policy, allowing you to return or exchange products within 3 days of receiving your order.

Return and Exchange Conditions:

Product Condition:
Items must be in their original, unused condition, including all accessories and original packaging.

Non-Returnable Items:
Due to the delicate nature of certain materials like chiffon and silk, as well as perfumes, these items are non-returnable and non-exchangeable.

Refunds :

Refunds will only be processed after confirming the product is in its original condition.

Shipping and delivery fees will be deducted from the refund amount.

Administrative fees will be deducted if payment was made through a payment gateway.

Return Process

1. Contact Us:
To initiate a return, please contact our customer service team within 3 days of receiving your order.


2. Instructions:
Our team will provide you with the return address and detailed instructions for sending back the item.


Important Note :

In the case of order cancellation after payment, an administrative fee of 5% of the order value will be deducted.

This policy aims to minimize fake orders that may lead to stock depletion.

To avoid these deductions, you can:

Place your order via WhatsApp

Message Black Modesty on WhatsApp. https://wa.me/201005129229.

Make payments through InstaPay.


*We are committed to ensuring your experience with us is smooth and convenient. For any inquiries, feel free to contact our customer service team.