Return and Exchange Policy

Return and Exchange Policy

At Black Modesty, your satisfaction is our priority. We offer a flexible return and exchange policy, allowing you to return or exchange products within 3 days of receiving your order. To be eligible, items must be in their original, unused condition with all accessories and original packaging included.

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Important Notes:

1. Condition of Items:

Items showing signs of use or damage cannot be exchanged or returned.

 

2. Non-Returnable Items:

Due to the delicate nature of certain fabrics like chiffon and silk, as well as perfumes, these items are non-returnable and non-exchangeable.

 

3. Refunds:

Refunds will only be processed after confirming the product is in its original condition.

Shipping fees and charges will be deducted from the refunded amount.

 

 

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Return Process:

1. Contact Us:

To initiate a return, please contact our customer service team within 3 days of receiving your order.

 

2. Instructions:

Our team will provide you with the return address and detailed instructions for sending back the item.

 

We are committed to making your experience with us as smooth and convenient as possible. For any inquiries, feel free to reach out to our customer service team.